Nightwatch Quick Start Instructions ====================================== To input a new licence key run Nightwatch Set Licence from the Start Menu. ******************************************************* PLEASE READ THE WHOLE OF THE FOLLOWING AS IT WILL SAVE YOU A LOT OF TIME BY HELPING YOU GET IT RIGHT FIRST TIME. YOU CAN PRINT OFF THE FILE 'HELP.DOC' FROM THE ZIP DOWNLOAD FILE IF YOU WISH. ******************************************************* At the main screen click OPTIONS to set up monitoring. IN A NUTSHELL, WE ARE GOING TO DO THIS: ----- (1) SET UP AN NUMBER OF "MONITORED OBJECTS" (MOs) ie THINGS WE WATCH ----- (2) EACH MO IS LINKED TO AN ALARM OBJECT (AO) The Alarm Object is a grid of contacts which can provide alert escalation. It escalates a ROW at a time on each scan. ----- (3) EACH AO USES ONE OR MORE SMS/PAGER/EMAIL 'CONTACTS' THEREFORE - WE HAVE TO SET UP "IN REVERSE ORDER", AS FOLLOWS: 1) CONTACTS - In OPTIONS, Click 'Contacts' tab and 'Add Contact'. ============================================================== Enter contact Name. To alert via pager or SMS phone, click Browse to the right of the Pager Script box. Browse into \SAMPLES and select the CELLNET.MSG file. Enter the mobile phone number (or pager id) in the "Pager/Phone ID" box. Set up separate contacts for email and mobiles eg Greg Mobile and Greg Email. Each can then be used in different situations. EMAIL ALERTS - Go to the "Email" tab in OPTIONS to configure SMTP email by entering the mail host (mail server) ip address and any valid email 'Return Address', usually just your own email address. 2) ALARMS - In OPTIONS, Click the 'Alarm Objects' tab ==================================================== Click Add Alarm. Give the AO a name such as "SUPPORT". The grid is an escalation schedule, everyone on each ROW gets alerted together. If the problem persists it escalates down through the other rows. You can leave boxes and whole rows blank and it will only alert on the boxes/cells filled in. 3) MO's - Go to Monitored Objects TAB and click Add Object. ========================================================= THE MONITORED OBJECT TYPES YOU SEE ALL HAVE A DIFFERENT PURPOSE AND SOME ARE VERY POWERFUL (eg SNMP QUERY). DOUBLE-CLICK ONE THEN HIT THE F1 KEY. THIS WILL DISPLAY THE HELP INFO FOR THAT MO. ITS IMPORTANT YOU UNDERSTAND (AT LEAST SUPERFICIALLY) WHAT ALL THESE MO TYPES DO. THEY ARE YOUR "MONITORING TOOLKIT". SCROLL DOWN TO SEE THEM ALL. THE LICENCE COST IS BASED ON HOW MANY OF THESE YOU WISH TO BE ABLE TO SET UP AND USE. 4) Set up a HEARTBEAT MO. ====================== This is a daily reminder that Nightwatch is still monitoring and the alerting is working. Double-click the MO to set it up. Click SCHEDULE and then click "Once Per Day", then "OK". Insert the Alarm Object you just set up. Then "Accept", then click Settings/Save, then START on the top left of the main screen. This will test the alerting you have set up. NOW Run Internet Explorer 6 (or greater) on the same PC as Nightwatch. Enter 'http://localhost:1088' for the URL address. This should bring up the Nightwatch WEB PAGE MANAGEMENT INTERFACE. To view this page from any other PC use the Nightwatch system's ip address or 'server name' as the http:// URL address. NOTE: check the port number in OPTIONS/More Globals. We default to 1088 as it is registered as ours, which means you would use the URL address followed by :1088 to browse Nightwatch Alert. SYSTEM VIEW ============= System View (on main screen) is a visual console screen showing the servers being monitored, when an MO fails the server shows up RED. At the main screen click the SYSTEMS button. In the tool bar at the top you will see three System Explorer icons. Hold the cursor on each to see what it does. Click the RH one to explore the network for Windows servers. It may take some time. It will create a grey box outline for every server it finds. To set up MO's from here right-click the box and choose to set up a new MO. This will take you to the ADD MO screen where you can choose an MO type. The server name is filled in automatically for you. EIGHT MORE IMPORTANT FEATURES: =============================== 1) STATUS button on main screen - shows outstanding alarms and the 'pager queue', ie alarms waiting to be sent. 2) EVENTS button on main screen - is a "Console" Window" for Event logs, Syslog and SNMP alerts which can be viewed "live". 3) AUTO ADD tab in OPTIONS - allows you to easily set up a Ping test for all networked ip devices. It also allows you to scan the network and make a list of PING, SNMP and Windows NT/2K/XP objects which can be used internally by Nightwatch. 4) DOWNTIME REPORTING - using our data LOGGING and the sample Access database SNT.MDB (See Downtime.zip). 5) INSTANT MESSAGING - each user can have their own personal Instant Messanger console on their desktop to will receive alerts. See online help or HELP.DOC. 6) WEB CAMS can be set up using the Axis 210 webcam. We can alert on movement detection. 7) ROOM ALERT is an add-on option to allow environmental monitoring, temperature, humidity, power, smoke etc. 8) DATACENTER EDITION adds support for non-Windows servers eg UNIX, AS/400, VMS, HP3000 etc. FOR MORE HELP ============= See Online Help in Nightwatch and GetStarted.doc in the START menu. Remember F1 gives context-sensitive help. Also in START, Nightwatch.pps is a useful Powerpoint presentation/overview for senior managers and for 'selling' Nightwatch to your IT team. Any problems please phone CPL SYSTEMS on 0114 262 0242. Nightwatch and Room Alert are products developed and owned by CPL Systems Limited in the UK.